Shipping policy
Merchant: dooneyij
Contact Email: support@dooneyij.shop
Business Address: 1848 Laxalt Way, Elko, Nevada 89801, USA
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Category: Details
Handling Time: 1–3 business days (Monday to Friday)
Transit Time: 7–15 business days
Total Delivery Time: 8–18 business days
Shipping Carriers: USPS, UPS, FedEx
Tracking Provided: Yes, via email
Shipping Cost: Free for all orders
Shipping Origin: United States
Delivery Area: All 50 US states
Customer Service Response: 1–2 business days (Monday to Friday)
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Orders placed before 3:00 PM will be processed the same day.
Full Policy:
1. Handling Time: All orders are processed within 1–3 business days (Monday–Friday).
2. Transit Time: After shipment, delivery takes 7–15 business days depending on location.
3. Carriers: We use USPS, UPS, and FedEx.
4. Tracking: A tracking number is emailed when your order ships. Tracking activates within 24–48 hours.
5. Shipping Cost: Free for all orders within the United States.
6. Damaged Items: Contact us within 48 hours of delivery with photos. Keep all packaging. We will assist with replacement or refund.
7. Incorrect Address: Customer is responsible for reshipping costs if address is incorrect.
8. Lost Packages: We are not responsible after carrier confirms "Delivered".
9. International Shipping: We primarily ship within the US. Any international orders are subject to customs/duties payable by the customer.
10. Contact: support@dooneyij.shop – response within 1–2 business days (Monday to Friday).
This policy complies with Google Merchant Center requirements for shipping transparency.